If you’re like me, you received an email from Ticketmaster Monday evening letting you know that your account had been hacked, officially confirming the May 20th incident.
Ticketmaster has also shared a message via their website explaining the “data security incident” which included a lot of the same information provided in the email.
According to Ticketmaster, they “discovered unauthorized activity on an isolated cloud database hosted by a third-party data services provider.”
The hackers obtained “limited personal information” about customers who purchased tickets for events in North America. This information includes email, phone number, encrypted credit card information, and other personal information provided to Ticketmaster. Ticketmaster ensures that they are in the process of notifying customers who have been affected, either by email or by first-class mail. If you are not contacted, they do not believe that your information was involved in the hack.
To protect customers, Ticketmaster is offering relevant customers a free 12-month identity monitoring service with a leading provider. You can contact Fan Support directly through the Ticketmaster Contact Us page.
While Ticketmaster did not disclose the exact number of people whose information was compromised, a report by NPR in June says that the hacking group ShinyHunters claimed to have obtained 1.3 terabytes of data, including the information of 560 million customers.
Ticketmaster claims that your account is safe and you do not need to reset your password as accounts were not affected. However, Hack Reed reports that the data is being sold on the dark web for $500,000 which could have severe implications for affected users, leading to potential identity theft and financial fraud.
[Ticketmaster] [NPR] [Hack Reed]
